Shipping

GREECE
Speedex: Home delivery, Cost: 5.5€
Box Now: Free on orders over 50€ -- Delivery to parcel locker Cost: 2.5€

INTERNATIONAL

We offer international shipping with a tracking number.

1) FedEx Courier: The best option if you want fast, secure delivery with minimal delays.

2) Post Office: Includes a tracking number. A recipient signature may be required, depending on the destination country. Once the package enters your country, delivery is handled by the local postal service. For updates, please contact your local post office.

All items are sewn upon order.Please allow a processing time of a few business days before your order is shipped.

If your order is urgent, please contact us in advance and we’ll be happy to help.

Please check the estimated shipping time at checkout.

We do our best to meet these estimates; however, delivery times cannot be guaranteed.

When shipping via standard postal services, your order may arrive after the estimated delivery date, depending on your country’s postal service.

If you require a guaranteed delivery time, please contact us in advance so we can arrange shipment via courier service.

Damaged package

If your package or its contents arrive damaged, please take clear photos and contact us as soon as possible so we can assist you.

Unclaimed package

Any package that is returned to us as unclaimed will be reshipped only after the new shipping cost has been paid.Full refunds are not available for unclaimed packages.

Please make sure to monitor your tracking information and contact your local carrier if needed.Any additional shipping costs incurred when the package is returned to us will be charged to the customer.

Lost/Delayed package

If you have not received your order after the estimated delivery time, please contact us and include your order number and tracking number so we can investigate.

Buyers are responsible for any customs duties, taxes, or import fees that may apply.

Please note that customs delays are beyond our control and are not included in the estimated shipping time.

Returns or refunds cannot be accepted due to customs fees, delays or import charges.

If you have any questions or special requests, please feel free to contact us.