Returns
Returns & Exchanges
We accept returns and exchanges. Please contact us before sending any item back.
- Contact us within: 14 days of delivery
- Ship items back within: 14 days of delivery
We do not accept returns or exchanges on custom or personalized orders
Exchanges
The first exchange within Greece or the European Union is free of charge.(Remote areas are excluded.)
RETURNS
Returns within Greece can be arranged by us, via Box Now, and the cost is 3.00€ .
Returns within EU can be arranged by us, via FedEx courier, upon your request. Alternatively, you can arrange the return via your preferred method.
Important Information
- Please keep all shipping documents, tracking information, and a photo of the return package until we confirm receipt and process your refund.
- Items must be returned in original condition (new, clean, no odors) and in their original packaging.Any loss in value may be deducted from the refund.
- Refunds or exchanges are processed only after we receive the item and confirm its condition.
- We are not responsible for any taxes or duties incurred when the package is returned to us.If applicable, these costs will be deducted from the refund.
- Buyers are responsible for return shipping procedures, any loss or damage during transit.